Join our Early Access Program and be among the first hotels to transform guest requests into exceptional experiences.
GDPR compliant · EU hosted

Whatever your guest needs,
they just ask Cora.

Cora is the AI concierge that helps guests get answers, routes requests to the right department, and gives your GM the visibility to stay ahead of problems before they turn into reviews.

Ask Cora, get it done.

Free 3-month pilot
Setup in 10 minutes
GDPR compliant
Cora · Live for your hotel
Online now
Hi! Can I get extra towels, and is the rooftop bar open tonight?
On it 🛎️ — towels are on the way to Room 204. And yes, the rooftop's open till midnight tonight. Want me to reserve you a table?
✓ Routed to Housekeeping automatically
Faster
Response times across every department
Smarter
Requests routed automatically, every time
Always-on
Support in any language, day or night
Fully tracked
Every request logged and accounted for

Streamline operations, connected teams, exceptional guest experiences — all from one platform.

Cora doesn't just answer questions — she makes the whole operation run the way it should have all along.

Smart
Every request reads itself and goes straight to the right department — no manual sorting, ever.
Efficient
One portal replaces five channels. Staff check one place, not their phone, the front desk, and three WhatsApp groups.
Smooth
Guests never wait on hold or wonder if anyone saw their message. Every request is acknowledged in seconds.
Accountable
Every action timestamped, every outcome tracked — a clear record without anyone having to keep one by hand.
Smoother operations open the door to something else —
a revenue boosting channel.
How it works

From a guest's question to a finished task — in three clicks, tracked live, rated at the end.

Cora sits between your guests and your team, handling what she can and handing off what she can't. Every step is tracked live, and every stay ends with a rating.

01
💬
Guest asks Cora
By WhatsApp or a QR scan in the room. No app, no login, no waiting on hold.
02
🧠
Cora answers or routes
Hotel questions get AI-powered answers, day or night. Service requests route to the right department automatically.
03
📋
Staff act, in one place
Every request lands in one live portal — no more checking five different channels.
04
📊
Your GM sees it all
Live dashboard, automatic SLA alerts, and a performance report every Monday morning.
Cora
AI CONCIERGE · ALWAYS ON

She's not a chatbot bolted onto your website. She's trained on your hotel.

🌍
Speaks whatever your guest speaks
Cora answers fluently in any language, with no setup required from your team.
🏨
Knows your hotel, not a generic one
Trained on your own menus, amenities, house rules, and the neighbourhood around you.
🌙
Never sleeps, never gets impatient
3am or 3pm — every guest gets the same calm, attentive support.
🤝
Knows when to bring in your team
Anything outside her depth — complaints, special requests — goes straight to the right person.
💰
Helps you earn more, not just save time
Cora recommends upgrades, spa treatments, late checkout, and local experiences — tailored to your hotel's own facilities. Every conversation becomes a chance to upsell, not just answer.
🏨

"Built by someone who's stood behind the front desk."

Ask Cora isn't built by outsiders guessing what hotels need. It comes from real hospitality experience — answering the calls, managing the requests, and seeing firsthand what slows a team down and what guests actually notice. That's the problem Cora was built to solve.

A revenue channel with a clear upsell matrix.

Cora doesn't guess. Every offer is matched to a specific moment in the guest's stay and pulled from your own price list, so what she suggests always fits your hotel.

Category
The moment
What Cora offers
🛏️Room & stay
Guest asks about checkout, arrival time, or room size
Late checkout, early check-in, room upgrade
💆Wellness & spa
Guest mentions relaxing, tired, or asks about the spa
Massage, sauna, spa packages
🍽️Food & beverage
Guest asks about dining, breakfast, or room service
Breakfast upgrade, dinner reservation, wine pairing
🗺️Local experiences
Guest asks for recommendations or things to do
Tours, tickets, transport bookings
🎉Special occasions
Guest mentions a birthday, anniversary, or celebration
Celebration packages, room decoration, champagne

These are examples of how Cora can be configured — every offer would reflect your own pricing and packages. Contact us to talk through what this could look like for your property.

Cora isn't only guest-facing. Your team gets their own tools.

Everything staff need to do their job well — without switching between five different apps to do it.

🛎️

Staff can request services too

Housekeeping needs maintenance. Reception needs an extra cot sent up. Any staff member can submit a request through the same portal — routed and tracked exactly like a guest request.

Internal requests Same SLA tracking Full audit trail
📚

Staff can ask Cora too

Reception needs to know the late checkout policy. A new hire needs to check the WiFi password. Staff get their own access to Cora and the hotel's knowledge base — instant answers, no need to interrupt a colleague.

Internal knowledge base Staff-only Cora access Always up to date
⚠️

Complaint & MOD log

Formal complaints and Manager-on-Duty escalations get their own dedicated log — separate from routine requests, with what was offered, who handled it, and a complete record for training and accountability.

Complaint logged with full context
MOD assigned and notified automatically
Resolution + compensation recorded

We're still shaping exactly how these tools come together. Get in touch and we'll walk you through how it would work for your property.

Join the waiting list.

We're building Ask Cora right now. The first 10 properties to join get a three-month pilot, hands-on onboarding, and a direct line to the team building it.

13-month pilot
2Hands-on onboarding
3Direct line to the team

Ask Cora, get it done.

Prefer email? Write to us directly at Hello@askcora.info